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Read Text II and answer questions 11 to 15:
Consider the fragment “ some of the ‘nitty gritty’ operational issues“ (lines 63 and 64) and analyse the assertions below.
I. This fragment indicates a formal way of discussing everyday practice.
II. By using this expression the author is trying to be informal and friendly.
III. This is an informal tone to discuss the basic facts of the matter.
Choose the correct answer.
