Based on the five elements of the Service Lifecycle of ITIL - Information Technology Infrastructure Library, match the column 1 with the one 2.
Coluna 1
(I) Service Transition.
(II) Service Strategy.
(III) Service Design.
(IV) Service Operation.
(V) Continual Service Improvement.
Coluna 2
(A) Day-to-day execution of services and service management processes.
(B) Activities embedded in the service lifecycle.
(C) Standards, Policies and Strategies.
(D) Management of the changeover of a new or changed service and/or service management process into production TI.
(E) Plans to create and modify services and service management processes.
Choose the alternative with the right association.
