Leia o texto para responder às questões de números 09 a 12.
To troubleshoot hardware problems
1. If your computer beeps when you start it but does not
display anything on your monitor:
a. Disconnect and reconnect your monitor from your
computer.
b. Verify that your monitor's power cord is connected
and that your monitor is turned on.
c. If possible, connect your monitor to a different
computer to make sure that your monitor works
properly.
d. If your monitor works but your computer beeps
and displays nothing, your video adapter has
probably failed. If your computer is under warranty,
contact your computer manufacturer for support. If
your computer is not under warranty, and you are
comfortable opening your computer's case and
replacing internal hardware, purchase and install a
compatible replacement video adapter. Otherwise,
contact a service center for assistance. While
replacing a part is a nuisance and may be costly,
your documents, pictures, and e-mail should be safe
and will be available when your computer is fixed.
2. If you see an error message that indicates that a keyboard
is not present or a key is stuck, turn off your computer and
reconnect your keyboard. If the problem continues, replace
your keyboard.
3. Sometimes your computer won't start because your
computer is not compatible with a hardware accessory. If
you have recently added a new hardware accessory, turn
your computer off, remove the accessory, and restart your
computer.
4. Remove all hardware accessories except your keyboard,
mouse, and monitor. If your computer starts successfully,
shut down Windows, turn off your computer, and add
one hardware accessory. Then, restart your computer. If
your computer fails to start, the hardware accessory you
most recently added is causing a problem. Remove the
hardware and contact the hardware vendor for support.
You can reconnect other hardware accessories.
5. You may have a loose connector. Turn off your computer,
remove all connectors from the outside of your computer,
and then carefully push the connectors back in. Look for
stray wires, bent pins, and loosely fitting connectors.
6. If you are comfortable opening your computer's case,
shut down your computer, unplug the power, and open
your computer's case. Remove and reconnect all cables.
Remove and reconnect all cards inside your computer,
including your computer's memory chips. Reassemble
your computer before attempting to start it again.
7. If your computer still doesn't start, your motherboard,
processor, memory, or graphics card may have developed
a problem. While failed hardware can be frustrating, your
documents, pictures, and email should be safe and will be
there when your computer is fixed.
(Available at: http://windows.microsoft.com/en-us/windows-xp/help/setup/
how-to-fix-computer-that-will-not-start)
In the excerpt of item 7 of the text – While failed hardware can be frustrating, your documents, pictures, and email should be safe – the word “while” can be correctly replaced by
Leia o texto para responder às questões de números 09 a 12.
To troubleshoot hardware problems
1. If your computer beeps when you start it but does not
display anything on your monitor:
a. Disconnect and reconnect your monitor from your
computer.
b. Verify that your monitor's power cord is connected
and that your monitor is turned on.
c. If possible, connect your monitor to a different
computer to make sure that your monitor works
properly.
d. If your monitor works but your computer beeps
and displays nothing, your video adapter has
probably failed. If your computer is under warranty,
contact your computer manufacturer for support. If
your computer is not under warranty, and you are
comfortable opening your computer's case and
replacing internal hardware, purchase and install a
compatible replacement video adapter. Otherwise,
contact a service center for assistance. While
replacing a part is a nuisance and may be costly,
your documents, pictures, and e-mail should be safe
and will be available when your computer is fixed.
2. If you see an error message that indicates that a keyboard
is not present or a key is stuck, turn off your computer and
reconnect your keyboard. If the problem continues, replace
your keyboard.
3. Sometimes your computer won't start because your
computer is not compatible with a hardware accessory. If
you have recently added a new hardware accessory, turn
your computer off, remove the accessory, and restart your
computer.
4. Remove all hardware accessories except your keyboard,
mouse, and monitor. If your computer starts successfully,
shut down Windows, turn off your computer, and add
one hardware accessory. Then, restart your computer. If
your computer fails to start, the hardware accessory you
most recently added is causing a problem. Remove the
hardware and contact the hardware vendor for support.
You can reconnect other hardware accessories.
5. You may have a loose connector. Turn off your computer,
remove all connectors from the outside of your computer,
and then carefully push the connectors back in. Look for
stray wires, bent pins, and loosely fitting connectors.
6. If you are comfortable opening your computer's case,
shut down your computer, unplug the power, and open
your computer's case. Remove and reconnect all cables.
Remove and reconnect all cards inside your computer,
including your computer's memory chips. Reassemble
your computer before attempting to start it again.
7. If your computer still doesn't start, your motherboard,
processor, memory, or graphics card may have developed
a problem. While failed hardware can be frustrating, your
documents, pictures, and email should be safe and will be
there when your computer is fixed.
(Available at: http://windows.microsoft.com/en-us/windows-xp/help/setup/
how-to-fix-computer-that-will-not-start)
The procedure recommended in item 4 aims at
Leia o texto para responder às questões de números 09 a 12.
To troubleshoot hardware problems
1. If your computer beeps when you start it but does not
display anything on your monitor:
a. Disconnect and reconnect your monitor from your
computer.
b. Verify that your monitor's power cord is connected
and that your monitor is turned on.
c. If possible, connect your monitor to a different
computer to make sure that your monitor works
properly.
d. If your monitor works but your computer beeps
and displays nothing, your video adapter has
probably failed. If your computer is under warranty,
contact your computer manufacturer for support. If
your computer is not under warranty, and you are
comfortable opening your computer's case and
replacing internal hardware, purchase and install a
compatible replacement video adapter. Otherwise,
contact a service center for assistance. While
replacing a part is a nuisance and may be costly,
your documents, pictures, and e-mail should be safe
and will be available when your computer is fixed.
2. If you see an error message that indicates that a keyboard
is not present or a key is stuck, turn off your computer and
reconnect your keyboard. If the problem continues, replace
your keyboard.
3. Sometimes your computer won't start because your
computer is not compatible with a hardware accessory. If
you have recently added a new hardware accessory, turn
your computer off, remove the accessory, and restart your
computer.
4. Remove all hardware accessories except your keyboard,
mouse, and monitor. If your computer starts successfully,
shut down Windows, turn off your computer, and add
one hardware accessory. Then, restart your computer. If
your computer fails to start, the hardware accessory you
most recently added is causing a problem. Remove the
hardware and contact the hardware vendor for support.
You can reconnect other hardware accessories.
5. You may have a loose connector. Turn off your computer,
remove all connectors from the outside of your computer,
and then carefully push the connectors back in. Look for
stray wires, bent pins, and loosely fitting connectors.
6. If you are comfortable opening your computer's case,
shut down your computer, unplug the power, and open
your computer's case. Remove and reconnect all cables.
Remove and reconnect all cards inside your computer,
including your computer's memory chips. Reassemble
your computer before attempting to start it again.
7. If your computer still doesn't start, your motherboard,
processor, memory, or graphics card may have developed
a problem. While failed hardware can be frustrating, your
documents, pictures, and email should be safe and will be
there when your computer is fixed.
(Available at: http://windows.microsoft.com/en-us/windows-xp/help/setup/
how-to-fix-computer-that-will-not-start)
According to item 1 of the text, in order to ensure that the monitor is working well, one should
Leia o texto para responder às questões de números 09 a 12.
To troubleshoot hardware problems
1. If your computer beeps when you start it but does not
display anything on your monitor:
a. Disconnect and reconnect your monitor from your
computer.
b. Verify that your monitor's power cord is connected
and that your monitor is turned on.
c. If possible, connect your monitor to a different
computer to make sure that your monitor works
properly.
d. If your monitor works but your computer beeps
and displays nothing, your video adapter has
probably failed. If your computer is under warranty,
contact your computer manufacturer for support. If
your computer is not under warranty, and you are
comfortable opening your computer's case and
replacing internal hardware, purchase and install a
compatible replacement video adapter. Otherwise,
contact a service center for assistance. While
replacing a part is a nuisance and may be costly,
your documents, pictures, and e-mail should be safe
and will be available when your computer is fixed.
2. If you see an error message that indicates that a keyboard
is not present or a key is stuck, turn off your computer and
reconnect your keyboard. If the problem continues, replace
your keyboard.
3. Sometimes your computer won't start because your
computer is not compatible with a hardware accessory. If
you have recently added a new hardware accessory, turn
your computer off, remove the accessory, and restart your
computer.
4. Remove all hardware accessories except your keyboard,
mouse, and monitor. If your computer starts successfully,
shut down Windows, turn off your computer, and add
one hardware accessory. Then, restart your computer. If
your computer fails to start, the hardware accessory you
most recently added is causing a problem. Remove the
hardware and contact the hardware vendor for support.
You can reconnect other hardware accessories.
5. You may have a loose connector. Turn off your computer,
remove all connectors from the outside of your computer,
and then carefully push the connectors back in. Look for
stray wires, bent pins, and loosely fitting connectors.
6. If you are comfortable opening your computer's case,
shut down your computer, unplug the power, and open
your computer's case. Remove and reconnect all cables.
Remove and reconnect all cards inside your computer,
including your computer's memory chips. Reassemble
your computer before attempting to start it again.
7. If your computer still doesn't start, your motherboard,
processor, memory, or graphics card may have developed
a problem. While failed hardware can be frustrating, your
documents, pictures, and email should be safe and will be
there when your computer is fixed.
(Available at: http://windows.microsoft.com/en-us/windows-xp/help/setup/
how-to-fix-computer-that-will-not-start)
The purpose of the text is to
