Leia a carta abaixo e responda as questões 34 e 35.
Dear Mr. Taylor,
Thank you for giving Happy Travel the opportunity
to make your travel arrangements for your recent trip to
Madrid.
We hope that you were pleased with the air travel and the hotel
accommodations that we arranged for you.
We encourage your comments, insofar as that is the best means
that we have for learning first hand if the representations of
quality that are made to us are accurate.
We will look forward to ___________ [HEAR] from you and
hope that you will afford us the opportunity to help you plan
your next vacation or business trip.
Thank you.
Fonte: www.4hb.com
What kind of letter is this?